RidgeSense Privacy Policy

1. Who We Are

RidgeSense is developed by Topo Intel LLC, a company founded by veterans who adapted mission planning and situational awareness expertise to endurance athletics safety. We build tools for people who operate in remote environments.

2. What We Collect

2.1 Data You Provide

• Profile: name, biological sex, weight, height, age, unit preference
• Emergency contacts: name, role, phone, email, notify method, SAR pre-authorization
• Trip plan: route, planned start date, direction, daily mileage target
• Gear list: item names, weights, categories
• Food log: barcode scans, manual entries (when using nutrition tracking)
• Subscription tier preference

2.2 Data From Apple Health (With Your Permission)

• VO2 Max, resting heart rate, heart rate variability (SDNN)
• Workout history (type, duration, distance, elevation gain)
• Body mass
• Sleep analysis

These values are read on-device for readiness scoring and nutrition calculation. They are not transmitted to our servers unless you explicitly use the server-side nutrition calculator.

2.3 Data Collected During Active Monitoring

• GPS position (latitude, longitude, altitude, speed)
• Heart rate and biometric telemetry (from paired sensors)
• Alarm events and escalation states

This data is transmitted to our servers for emergency portal display and telemetry archival.

2.4 Data Collected Automatically

• Emergency portal access log: IP address, timestamp, user agent of portal viewers
• App crash reports (anonymized, via Apple's crash reporting)
• No advertising identifiers. No tracking across apps or websites.

3. How We Use Your Data

• Calculate personalized nutrition targets (Mifflin-St Jeor REE from your profile)
• Assess physical readiness against route demands
• Build resupply plans with arrival estimates
• Display your position and status on the emergency contact portal
• Send alarm notifications to your designated contacts
• Improve trail data accuracy (aggregated, de-identified community reports)

4. What We Do Not Do

• We do not sell your personal information. Ever.
• We do not use your data for advertising.
• We do not share your health data with insurance companies.
• We do not share your data with third parties except as described here.
• We do not use tracking pixels, advertising SDKs, or behavioral analytics.

5. Third-Party Data Sharing

• Apple Health: data stays on-device unless you use server-side nutrition calculation
• Garmin / COROS / Strava / TrainingPeaks: synced only with your explicit per-platform consent, revocable at any time
• Apple: processes subscription payments under their privacy policy
• Cloudflare: our API infrastructure provider, processes requests in transit
• Supabase: our database provider, stores trip plans and telemetry under their DPA

6. Your Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and why
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell)
• Non-discrimination for exercising your privacy rights

To exercise these rights, email support@rigsense.app or use the "Delete My Data" option in the app's Settings.

7. Data Retention

• Profile data: retained until you delete your account
• Trip plans and telemetry: retained for 90 days after trip completion, then deleted
• Emergency portal access logs: retained for 90 days, then purged
• Cached Garmin/Strava/COROS tokens: retained until you disconnect the integration

8. Data Security

• All data in transit is encrypted via TLS 1.3
• Database at rest uses AES-256 encryption (Supabase default)
• Auth tokens stored in iOS Keychain with kSecAttrAccessibleWhenUnlockedThisDeviceOnly
• Emergency portal tokens are cryptographically random UUIDs
• SQL debug tracing is disabled in production builds

9. Children

RidgeSense is not intended for use by anyone under 16. We do not knowingly collect data from minors.

10. Changes

We will notify you of material changes to this policy via in-app notification at least 30 days before the change takes effect.

11. Contact

Topo Intel LLC
support@rigsense.app
ridgesense.app/privacy